Privacy Policy

Last Updated: August 4, 2026

Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. We are committed to protecting your privacy and handling your data in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

Information We Collect

Personal Information

When you use our services or contact us, we may collect the following personal information:

• Name and contact details (email address, postal address)
• Property preferences and requirements
• Communication history with our team
• Any additional information you choose to provide

Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and browser type
• Pages visited and time spent on site
• Referring website addresses
• Device information and operating system

How We Use Your Information

We use your personal information for the following purposes:

• Providing property search and rental consultation services
• Communicating with you about your inquiries and service requests
• Improving our website and services
• Complying with legal obligations
• Maintaining records for business purposes

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit forms or contact us
• Performance of a contract when providing services to you
• Legitimate interests in operating our business and improving our services
• Legal obligations where required by law

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Property owners and letting agents when facilitating property searches
• Legal and professional advisors when necessary for service provision
• Service providers who assist in operating our website and business
• Law enforcement or regulatory bodies when legally required

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

Your Rights

Under UK data protection law, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure in certain circumstances
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise any of these rights, please contact us at the email address provided on our contact page.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookies Policy.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have questions about this Privacy Policy or how we handle your personal data, please contact us at: [email protected]